We appreciate your interest in doing business with us. Here you'll find details about our business that provide answers to commonly asked questions.
Our twenty thousand foot warehouse is strategically based in the heart of the city of Chicago’s distribution terminal. Our state-of-the-art six thousand square foot coolers accommodate various temperatures for the full variety of fresh produce we maintain. These coolers range in temperatures that assure freshness from 36F for items such as apples, potatoes, lettuces, pre-cut products, and berries to name a few, to 55F for bananas, pineapples, avocados, tomato items and herbs. Our ability to keep products at a variety of temperatures assures our customers the maximum quality, shelf life and flavor upon receiving their products.
We believe it is important to also provide our customers with the assurances that support our claims. To that end, we undergo an extensive annual third party facility audit from a qualified food safety auditor that examines all aspects of our operation, offers recommendations, provides information to make us compliant to the changes in the industry each year, and grades our overall efficiency. As stated this ensures and supports our claims that our facility meets and exceeds industry standard for essential practices such as product traceability, cleanliness, safety and security.
In addition, we welcome you to our facility for a tour, and we offer our facility audit results to our clients for their records each year.
Our specialized software program is designed to assist our customers from the time they order through our available reporting, which can provide detail on a monthly, quarterly and annual basis. Not only are we extremely knowledgeable in our industry but, we have the ability to source and deliver any products in the food service industry.
We take pride in helping our customers in tight situations when other vendors have let them down or their client has a special need. We believe it is essential for our clients to have a vendor to fall back on when these situations occur and, we want to be that vendor.
Problems are dealt with immediately through direct communication to the office. Despite who may be responsible, we make sure that the customers’ needs are addressed and met to their satisfaction. We view emergency deliveries as part of our business and do all we can to service your needs. We are dedicated to help your facility function at its’ best by our contribution to quality and service.